Latest Happenings: The Archive

Public and private sector organisations often outsource IT and telecommunications services to keep up with the latest technology. This is because they lack the internal knowledge or resources to do so. The cost of hiring, training, and retaining IT/telecom workers is high. And, maintaining the relevant systems to engage in their services is sometimes beyond […]

Imagine what life would be without telecom. It is a vital factor on how people can connect to one another and do business on a global approach. Reliable communication is the bread and butter of every company. May it be for reputation, productivity, and overall aspects of the day to day running of the business. […]

Telecommunications have been developing drastically, and so did the technology that comes with them. There are telecom terms used to define them that some people might have a hard time understanding. Gone are the days when communications were referred to as just wired telephones. Today, it involves a whole range of information-transmitting technologies such as […]

Customer service is an integral element in growing and keeping a competitive edge in the telecommunications industry. This has not changed at all, but with new technological innovations come greater challenges to meet the demands and expectations of consumers. To ensure customer loyalty and attract more over time, it is crucial for key decision-makers to […]

In the past, communication could be simple but also challenging. Mobile phones and certainly the internet, had not been invented. Pen and Paper was the main method of communicating with family and friends but this also was the way business was conducted with others. Communication in this way was not fast and often frustrating.   Mobile […]